This book is designed to help responders to medical emergencies ask questions and understand
responses from people for whom communication is difficult.
Symbols
Symbols are an effective communication tool in assisting dialogue with people that have learning
disabilities, people who do not speak English and people who cannot speak or hear due to their
current condition.
Communication
The responder can point to the symbols to add meaning to any questions or statements to the patient. The patient can also respond by pointing to symbols.
Book Format
As medical situations normally progress from first contact through to diagnosis and initial treatment. The layout of the book mirrors that progression. The core sections of the book follow the medical assessment mnemonic, SAMPLE. In addition, the back of the book provides easy access to a pain scale and core responses that may be used at any time. For example, the responses ‘Yes’ and ‘No’.
Who’s it for?
The First Response Communication Book is for any medical professional who may be first on the scene at a medical emergency. For example:
- Paramedics
- Ambulance crews
- Doctors
- Nurses
- Community first responders
- Clinicians
- Firemen
- Police officers
It can also be a valuable tool for anyone talking about a potential medical situation before it arises.
