With proper care, the interactive whiteboard will provide years of trouble-free service. Follow these tips to keep the interactive whiteboard clean.


  • Do not use harsh chemicals or abrasive cleaners on the interactive whiteboard.
  • Don’t spray cleaner directly onto the interactive surface. Instead, spray a light amount of cleaner on a cloth and then gently wipe the interactive surface.
  • Don’t allow excess cleaner to flow onto the frame’s reflective surfaces or the cameras in the corners of the frame. Cleaners that contact the reflective surface, camera opticas or electronic components can damage or degrade the product’s performance.



  • Before you clean the interactive whiteboard, disconnect its USB and power cables.
  • To view dirt or streaks more easily, turn the projector off or set it to standby (lamp off) mode.
  • To clean dust, dirt and finger grease, wipe the interactive surface with a damp cloth or sponge. Use mild soap, if required.
  • Don’t touch the digital cameras located in the corners of the frame. Don’t attempt to clean the digital cameras without specific instructions from SMART Technologies.
  • If ink is accidentally used on the interactive whiteboard, remove the ink as soon as possible. Ink becomes more difficult to remove the longer it stays on the interactive surface.



Generally, it is best to use only a cloth slightly dampened with distilled water to clean your SMART Board. Never spray liquid directly onto the surface of the SMART Board.
SMART has tested and approves the use of the following:

Diluted bleach solution

To mix the correct solution, using standard household bleach at a strength of 5% Sodium Hypochlorite:

  • 4 tsp. of bleach per quart of distilled water
  • 1/3 Cup bleach per gallon of distilled water
  • 20ml bleach per 980ml distilled water
  • 80ml bleach per 3.92L distilled water

Adjust accordingly to maintain the 0.1% solution if you’re using bleach stronger or weaker than 5% Sodium Hypochlorite.

We recommend using a spray bottle for applying the solution to the cloth to avoid oversaturating it.
Note: Test a small, inconspicuous area before you clean the entire surface.

70-90% isopropyl alcohol

Isopropyl alcohol comes pre diluted and no mixing is required. For concentrations above 90%, dilute accordingly with distilled water.

We recommend using a spray bottle for applying the solution to the cloth to avoid oversaturating it.
Note: Test a small, inconspicuous area before you clean the entire surface.

To clean the screen

You will need two lint free, non-abrasive cloths for this procedure.

  1. Turn off any connected computers.
  2. Turn the display off.
  3. Wipe all surfaces with the first dry lint-free, non-abrasive cloth to remove dust and debris.
  4. Gently spray a small amount of the water or cleaning solution on the second cloth.
    Note: Do not oversaturate the cloth to the point it is dripping.
  5. Wipe the screen with the dampened cloth.
  6. After wiping the screen, wipe off the remaining SMART Board surfaces that one can normally touch, such as the frame, pens, and other accessories.


  • Do not use permanent or dry-erase markers on the screen. If dry-erase markers are used on the screen, remove the ink as soon as possible with a lint-free, non abrasive cloth.
  • Do not rub the screen with dense or rough material.
  • Do not apply pressure to the screen.
  • Do not use cleaning solutions or glass cleaners on the screen except as noted previous, because they can damage or discolor the screen.
  • Do not use pre-moistened wipes.
  • Refer to the cleanser’s packaging for safe handling instructions.